Legal
Returns & Claims Policy
This page explains how shortages, damage reports, claims and non-consumer return situations are handled for B2B orders.
Shunwang Apparel is the international-facing brand. Formal contracts, invoices and payment documents are issued by Zhejiang Shunwang Sporting Goods Co., Ltd. Factory base and project coordination are aligned to Shaoxing, Zhejiang, China.
Brand / entity / address alignedContact details alignedBuilt for B2B projectsFooter and Contact page stay in sync
Identity alignment
Brand, legal entity and factory-base details used across the site.
International-facing brand
Shunwang Apparel
Contract / invoice entity
Zhejiang Shunwang Sporting Goods Co., Ltd.
Factory base / project coordination
Shaoxing, Zhejiang, China
info@shunwangapparel.com
WhatsApp / phone
+86 19817088783
Response timing
24h reply / 48h quote guidance
Returns & Claims Policy
| B2B basis | Most OEM / ODM orders are produced against approved samples, specs and order confirmations, so blanket consumer-style returns do not apply. |
|---|---|
| Claims route | Send the order reference, photos, quantity difference and issue summary before a review starts. |
| Resolution | Once confirmed, replenishment, replacement, credit, discount or another written commercial solution may be discussed by project. |
| Important note | Do not return goods without written approval. |